We have recently installed MobileConnect; a WiFi based system
that enables low-latency transmission of multi-channel audio to be
streamed in real time to a smartphone or tablet.
You can download the MobileConnect App onto your smartphone from
the Apple Store or Google Play Store for free.
MobileConnect allows you to use your smart phone with your own
headphones to listen to both an enhanced version of the sound, and
/ or the audio description.
Because this App uses WIFI you can access the service anywhere
in the auditorium.
When you are inside the Theatre, start the MobileConnect App,
connect to the 'New Theatre Hearing Loop' and
follow the instructions given by the App. If you have any question,
our staff will be happy to assist you.
We also offer mobile devices here at the theatre which you
are welcome to borrow to connect to MobileConnect.
Installing and using MobileConnect:
- Open the AppStore or Play Store on your mobile device and
search for Sennheiser MobileConnect
- Install MobileConnect on your device
- In your phone's settings, open your Wi-Fi connections and
connect to the 'New Theatre Hearing Loop' Network
- Open the MobileConnect App and plug headphones into your
- Select 'Audio Description', or, if required 'Hearing
Loop & Audio Description'
The audio description will start ten minutes before the
performance and you can tune in through MobileConnect on your
Please attract the attention of a member of our Front
of House Staff if you require further assistance or