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Book Tickets Friends of the New Theatre Arts Active Online Archive Cardiff Council

Services for Disabled People

The New Theatre welcomes all patrons and has an extensive range of services to ensure you have an enjoyable and comfortable visit. Do mention your requirements when you book tickets, and don't hesitate to ask the Duty Manager if there is anything you need on your arrival.

And, if you are disabled, you and one companion can claim reductions on most shows. There are parking spaces for disabled patrons outside the Park Hotel and setting down space on Greyfriars Road, from where there is level access to the theatre.

Assisted Performances

Performances interpreted in
British Sign Language

Saturday 13 March 5.30pm
The Rocky Horror Show

Saturday 10 April 2.30pm
Oklahoma!

Saturday 5 June 2.30pm
Orbit Theatre: The Wizard of Oz

Saturday 26 June 2.30pm
Blood Brothers

Thursday 13 January 7.00pm
Sunday 16 January 1.00pm
Wednesday 19 January 2.00pm
Cinderella

Audio Described Performances

Saturday 3 April 2.30pm
Prescription: Murder

Saturday 15 May 2.30pm
The Devil Inside Him

Saturday 19 June 2.30pm
The Woman in Black

Saturday 3 July 2.30pm
Blood Brothers

Thursday 20 January 7.00pm
Saturday 22 January 2.30pm
Cinderella

Captioned Performances

Wednesday 10 February 7.30pm
The Hobbit

Friday 5 March 7.30pm
To Kill a Mockingbird

Thursday 13 May 2.30pm
The Devil Inside Him

Sunday 9 January 1.00pm
Cinderella

For the specific performances which are interpreted or described, there is a flat-rate price for seats anywhere in the theatre for disabled theatregoers who require this service and one companion each. This is always the same as that advertised for the Upper Circle.

Normal reductions are offered for other performances as detailed in the price panel for each show.

Download Season Brochure

Click here to download a copy of our Large Print Season Brochure (pdf format).

Please note that you will need Adobe's Acrobat Reader plug-in to view this download. For a free copy of this plug-in, please click here (opens in a new browser window).

For Wheelchair Users

  • There's level access for wheelchair users to the Box Office, Stalls Bar, a disabled person's toilet and places side by side with a seat for a companion in Row V of the Stalls. These seats are always available at a low price.
  • A couple of wheelchair positions in the front Stalls are also available for patrons able to transfer without our assistance into a stair-climbing wheelchair in the event of an emergency evacuation. The front Stalls wheelchair positions are only suitable for users of manual wheelchairs. We can supply manual wheelchairs for patrons attending in electric wheelchairs who have booked these positions. Please speak with the Box Office about your requirements.
  • Tickets can also be booked by fax on Cardiff 029 2087 8879.
  • If you are a wheelchair user who would like to transfer to a regular Stalls seat, please contact our Front of House Department in advance by calling (029) 2087 8790 or emailing ntmailings@cardiff.gov.uk. We regret that due to demand and safety reasons this may not always be possible.

For the Hearing Impaired

  • We have installed an infra red transmission system in the auditorium to assist theatregoers with hearing the performance or for following audio descriptions. A lightweight, discreet headset is needed for this service which is available from the Front of House Manager's office situated in the Stalls Bar area. The New Theatre asks for a deposit of £5 when lending out headsets. This is returned upon safe return of the headset with its battery. To avoid disappointment, please call ahead on 029 2087 8790 to reserve your headset.
  • There are a number of performances interpreted in British Sign Language.

For the Visually Impaired

  • We offer regular live audio descriptions of selected shows using the infra red system and discreet headsets.
  • There are large print programmes available on request for most shows. Guide dogs are welcome in all parts of the New Theatre and water can be provided if required.
  • To keep in touch with specific events and general information on our facilities, do send your name and address to the Marketing Department and we will add you to our mailing list.
  • The season brochure is available free of charge in large print, in braille and on audio cassette. Copies are available at the Box Office or you can contact the Marketing Dept on Cardiff 029 2087 8887.

Download our Access Guide

A detailed Access Guide for disabled people and their companions is available for downloading as a PDF or as a Word document (suitable for screen readers). The guide contains information on getting to the New Theatre and finding your way around when here.
PDF VERSION
MS WORD VERSION
If you have any suggestions for our Access Guide, please telephone
029 2087 8797 or email ntmailings@cardiff.gov.uk